FAQ

-What is our return policy?

When you buy something from us, we hope you love it! However, we understand in some cases they just don't work out! RETURNS: NO REFUNDS, store credit ONLY.

Shipped returns must be postmarked within 10 days of the item being delivered to you due to transit time for it to get back to us. Additionally, we are not responsible to return shipping cost. If you are local you can bring it back to us with in 14 days of delivery. All item(s) must be in new condition with original tags attached, unworn, unwashed and free of any alterations. Once return has been approved we will email you a store credit gift card within two business days.

Please email shopvelichco@gmail.com to begin the return process.

 

-What is non-refundable?

For hygienic reasons, we do not accept the return or exchange of bodysuits or accessories. All sale items are FINAL.

  

-When will my order be shipped?

Most of our orders are shipped within 2 business days of purchase. Once your order has shipped we estimate you will receive your order within 3-10 business days of its ship date. Shipping times may vary with USPS, but rest assured we are working our hardest to get you your order as soon as possible.

 

-Do we ship Internationally?

At this time we do not. However, we are working towards being able to in the near future.

 

-When will you post new arrivals?

Our social media is the best place to stay up to date on all new arrivals! You can follow our instagram.com/shopvelichco

 

-How does sizing run?

Sizing is standard unless otherwise stated in the product listing.

-When are you getting more of ___ in stock?

We restock as quickly as our manufacturers will allow. However, once we launch our next seasonal line there is no guarantee that we will retain specific looks.