FAQ

-What is our return policy?

When you buy something from us, we hope you love it. However, should you change your mind you have up to 30 days from the date the item was received for a refund. Your refund will be credited to the same form of payment used to make the purchase. We accept returns on item(s) in new condition with original tags attached, unworn, unwashed and free of any alterations for a full refund with a $7.00 restocking fee deducted from your refund. Once return has been approved we will issue the refund  within two  business days.

 

-What is non-refundable?

For hygienic reasons, we do not accept the return or exchange of bodysuits or accessories. All sale items are FINAL.

 

-When will i receive my exchange?

Your new item will be processed and shipped when the unwanted item has been received. 

 

-When will my order be shipped?

Most of our orders are shipped within 2 business days of purchase. Once your order has shipped we estimate you will receive your order within 3-10 business days of its ship date. Shipping times may vary with USPS, but rest assured we are working our hardest to get you your order as soon as possible.

 

-Do we ship Internationally?

At this time we do not. However, we are working towards being able to in the near future.

 

-When will you post new arrivals?

Our social media is the best place to stay up to date on all new arrivals! You can follow our instagram.com/shopvelichco

 

-How does sizing run?

Sizing is standard unless otherwise stated in the product listing.

-When are you getting more of ___ in stock?

We restock as quickly as our manufacturers will allow. However, once we launch our next seasonal line there is no guarantee that we will retain specific looks.